Audio

TRAIN THE TRAINER

One Audio CD $12.95

Powerful Presentations
Speaking Tips
Audience Involvement
A / V Techniques
Preparation / Set-Up
Handling Questions
How to Remember
Final Check List
Microphone / Lectern Techniques

TAKE OFF FROM WITHIN

An Adventure in Losing Weight

Two Audio CD Set $29.95

Disc 1
Discover the Real You
Getting in Tune with Yourself
Successful Thinning Ideas

Disc 2
Yin Yang Concept
Intuitive Eating
Being a Winner

PEOPLE SKILLS AUDIO SERIES
Module 1001

Three Audio CD Set $29.95

Audio Disc 1

People Skills • Relationships • Compassion and Listening • Ethics • Accountability
James Melton interacts with the audience to introduce the essentials of People Skills.
Increase understanding of effective two-way communication.
Idea reinforcement of friends and co-workers.
Develop objective listening skills and identify barriers to effective listening.
Create and develop personal ethical values for daily choices.
Identify the link between accountability and self-concept, and their rewards.

Audio Disc 2

Trust • Job Burnout • Efficiency • Attitude • Diseases of Attitude
Examine personal assumptions regarding others.
Evaluate trust levels in business and personal relationships.
Identify methods for adapting to present-day job stress.
Develop new perspectives for achievement and job satisfaction.
Replace negative ideas with constructive action.
Minimize limitations and encourage productivity.
Show the correlation between the thought process and results.
Identify and correct ineffective attitudes and behaviors.

Audio Disc 3

Personal Success Plan – Part 1
Personal Success Plan – Part 2

FIRST CLASS SERVICE AUDIO SERIES
Module 2002

Three Audio CD Set $29.95

Audio Disc 1

First Class Service • Customer’s Bill of Rights • First Impression • The Confidence Level • Who Are Your Customers?
James Melton interacts with the audience to introduce the essentials of First Class Service.
Encourage interaction between newly acquainted individuals.
Improve communication between co-workers.
Analyze verbal and nonverbal interaction.
Learn to read yourself and others clearly.
Develop an awareness of one's own accomplishments.
Discover the Effect of recognition on self-concept, motivation and behavior.
Enhance one's appreciation of themselves and others.
Interpret individual behavioral styles for customer satisfaction.

Audio Disc 2

Games and Strategies • Telephone Techniques • Handling Difficult People • The Service Edge • How I Got Started
Encourage the use of speaking and listening styles for greatest mutual benefit.
Overcome natural tendencies to react defensively and lay blame.
Increase awareness that words have different meanings to different people.
Identify positive strategies for handling complaints.
Recognize the effects resulting from generalizing and stereotyping.
Sharpen participant's perception of effective service standards.

Audio Disc 3

How To Read Peoples Silent Signals

SALES DYNAMICS AUDIO SERIES
Module 3003

Three Audio CD Set $29.95

Audio Disc 1

Sales Dynamics • Word Magic • Building Confidence • Skillful Questioning • The Emotional Purchase
James Melton interacts with the audience to introduce the essentials of Sales Dynamics.
Develop techniques for turning negative situations around.
Demonstrate a compatible climate to interact with others.
Experience the seven bases of power.
Provide tips for effective giving and receiving feedback.
Differentiate nonverbal components of assertive, aggressive and submissive behavior.
Increase awareness of participants’ own assertive behavior.

Audio Disc 2

Personal Considerations • Negotiations • Closing the Sale • Compressed Programming
Learn to resolve a prospect’s objections and concerns.
Sharpen negotiating skills and create win-win results.
Build the close into the presentation.
Develop personal skill in proven effective closing techniques.
Adapt and generate closing techniques tailored to a specific industry.

Audio Disc 3

Five Steps to Success • Positive Results

GOAL-TIME-STRESS MANAGEMENT AUDIO SERIES
Module 4004

Four Audio CD Set $29.95

Audio Disc 1

Goal / Time / Stress Management • Goal Achievement • Risk Taking
James Melton interacts with the audience to introduce the essentials of managing Goals, Time and Stress.
Identify known characteristics of successful people.
Define and encourage individual decisiveness.

Audio Disc 2

It’s About Time • The Great Escape • Inner Strength • Look Inward
Generate methods of task productivity, effectiveness and completion.
Explore methods for changing perceptions of problems.
Identify and eliminate procrastination.
Develop and awareness of personal and group values.
Recognize the importance of personal and group values.
Enable participants to properly perceive and manage stress.

Audio Disc 3

Personal Application • Goal / Time System
Identify and evaluate goals with a plan for accomplishment.
Recognize the importance of words on behavior.
Develop action steps toward goal achievement.
A goal-effective, time-efficient system

Audio Disc 4

Making Friends with Time • Time Savers

COMMAND LEADERSHIP AUDIO SERIES
Module 5005

Three Audio CD Set $29.95

Audio Disc 1

Command Leadership • Discernment • Training • Attentive Listening • Compassion
James Melton interacts with the audience to introduce Leadership essentials.
Identify the abilities and limitations of co-workers.
Identify traits of high-performance leaders.
Acquaint participants with a leader’s influence on follower behavior.
Identify the essentials of training.
Equip participants with techniques to sharpen attentive listening skills.
Increase awareness of the dynamics involved in the planning tasks.
Present methods of balancing compassion with task accomplishment.
Explore fear of leadership and personal rejection.

Audio Disc 2

Ethics • Decisiveness • Exemplary • Leadership • Insights for Personal Growth
Study the "follow the leader" role-modeling phenomenon.
Identify characteristics of ethical behavior.
Explore consensus decisions versus individual decisions.
Increase awareness of group synergy of team effort.
Demonstrate Management by Example for task accomplishment.
Emphasize trust as the bonding agent for group cohesiveness.
Enable participants to personally exemplify leadership traits.
Provide support in making authoritative presentations to groups of people.

Audio Disc 3

People to People • The Art of Listening

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